Contact

We reply within two business days. If your question is about an order, include your order number.

Before you write

Measure all five nails on one hand, then enter the measurements into our . It recommends the best size for you and provides tips based on your measurements.

If one or two of your nails are slightly wider than the others, by 1 mm at most, the calculator keeps the size that fits the others, and those press-on nails will be slightly narrower than the nail. Otherwise, if you’re between sizes, choose the larger size and gently file the sides to adjust the fit.

Delivery times vary by destination and shipping method. You can find estimated delivery times in our shipping policy. We’ll email you a tracking link as soon as your order ships.

Yes, as long as it hasn’t shipped. Contact us as soon as possible with your order number and the change you’d like to make. If your order is already on its way, please refer to our return policy.

Contact us as soon as possible with your order number and the correct address. We can update it if your order hasn’t shipped yet. If it’s already on its way, also contact the carrier with your tracking number to ask about address changes.

You have 14 days after delivery to let us know you’d like to return your set, followed by 14 days to send it back. The box seal must remain intact. For hygiene reasons, a set with a broken seal cannot be returned or exchanged for a change of mind.

Please refer to our return policy for accessory return conditions, return shipping costs, and refund details.

If the box seal is intact, you can return the set within the timeframe in our return policy, then order the correct size. A set with a broken seal cannot be exchanged because the wrong size was ordered.

Before placing a new order, use our for a recommendation and tips based on your measurements.

All questions